
Your smart front desk is almost ready. Follow this guide to get your AI team operational in under 5 minutes.
In your GHL sub-account, navigate to Settings -> Custom Values.
Update the following custom values with your specific details. This tells the AI how to work for you.
| Custom Value | What to Enter |
|---|---|
business_name | Your business name (e.g., "Eternal Beauty Spa"). |
ai_bot | The name for your main agent (e.g., "Sofia"). |
knowledge_base_url | Link to the Google Doc with general service FAQs. |
services_2 | Name of your specialist service category (e.g., "Spa & Wellness"). |
service_2_keywords | Keywords that trigger the transfer (e.g., "massage, waxing..."). |
second_bot | The name for your specialist agent (e.g., "Lisa"). |
knowledge_base_url_specialist | Link to the Google Doc with specialist service FAQs. |
second_service_schedule | The exact name of your specialist calendar. |
That's it! Your system is now operational. We recommend making a few test calls and chats to see your new AI team in action.
**Smart Router AI - Lite** (the version you have) is incredibly powerful, but it's just the beginning. For businesses ready for accelerated growth, we've created **"Smart Router AI - PRO"**.
Automations to reduce no-shows and generate 5-star Google reviews after each appointment.
Our experts implement and customize the entire system for you, ensuring optimal performance.
We partner with you to maximize your ROI month after month.
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Get the sample knowledge base here. (Sofia - The Router)
Get the sample knowledge base here. (Lisa - The Expert)
Location: 5830 E 2ND ST STE 7000 17860, Casper Wyoming (WY) 82609
Call (786) 755-0162
Email: [email protected]